To keep abreast of our customers' experience, we regularly ask them what they think of our services. We contact customers both during and after their loan period to ensure that their expectations are being met and to gain insight into how our services are actually making a difference. By contacting customers regularly, we can also help with any questions they may have.

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When we have been in contact with customers, we always encourage them to leave a review on Google or Trustpilot. The reviews help us improve our service and offers, while giving a fairer picture of what our customers actually think of Froda.

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Keep in mind that reviews can apply to both Froda business loans and savings accounts.