Customer Success Associate (French speaking)
Are you passionate about delivering exceptional customer experience to entrepreneurs and partners? We are hiring for a committed French-speakingCustomer Success Associate to join our dynamic team!
About Froda
Froda was founded in 2015 with a clear mission: to democratize the access to financing and provide small businesses the same opportunities to grow as large ones. Through digital processes and technological innovation, we have shortened the loan process from months to minutes, making it easy for business owners to invest in their ideas.
At Froda, we are making fair, fast, and accessible financing the new standard. But we’re not stopping there. Through embedded lending, we’re seamlessly integrating our technology into the world’s leading banks and fintechs, creating a future where businesses get the funding they need instantly, right where they are. Backed by cutting-edge tech and bold ambition, we’re building the next generation of lending infrastructure. Join our team and contribute to giving small businesses the opportunity to invest in their ideas to the best possible terms.
About the role
In this role, you will be the first point of contact for our customers, essential in providing high-quality support and contributing to their overall satisfaction. Your talent for understanding customer needs, coupled with your problem-solving skills, will not only resolve their issues but also enrich their experience with Froda.
In addition to supporting our end customers, you will also play a key role in supporting our embedded partner collaborations ensuring they receive the same level of outstanding service and engagement as our direct customers.
You will
Who you are
What’s in it for you?
Working at Froda is everything you can expect from working at a tech scale: fun and fast-paced. We are 90+ ambitious people who work together mostly at the office, with few scheduled meetings. The culture is friendly, with a get-shit-done attitude. At Froda, you will truly have freedom under responsibility. This means that you will have the ability to impact your own work and tackle a wider set of tasks.
Furthermore, you’ll get:
If you're passionate about delivering unparalleled customer service, both to entrepreneurs and to our partners and want to be part of our mission to redefine the banking experience, apply to join us as a Customer Success Associate today!



